Right choice for New Car Service
It is a fact that you are able to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Thinking of snapping up a bargain at the end of year car sales or want to prepare for the holidays by getting your new car serviced? Here is some sound advice from Telarah Service Centre in Telarah.
The purchasing of a new car is one of the largest investments the majority of people make, so it is only logical to do your utmost to care for it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
It is a fact that you are able to choose who will service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
You do not have to bring the car back to the dealership you purchased it from for service or repairs. Provided the work is effected to the manfufacturers specifications by an acceptably trained person and uses good quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Telarah Service Centre mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Telarah Service Centre mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Telarah Service Centre will also only ever use fluids and lubricants that meet the specifications of the vehicle manufacturer.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the diversity between manufacturer, statutory and extended warranties to avoid making the wrong choice when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be outweighed by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be alert for new car dealers who try to push the incorporation of “express” or “extended” warranties, often for free, when buying your new vehicle. As a general rule these ‘augmented’ warranties may include quite explicit restrictions or provisions, often in a way that is not immediately understood. Many times these transactions provide little or no additional benefits which exceed the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership selling the car.
Such transactions are very unlikely to emphasise the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you will be travelling to get your car serviced or expanded waiting times due to fewer available service locations or mechanics.
New Car Service FAQ's
Trading Hours: Open Monday to Friday 8:00 am to 5:00 pm